# Troubleshooting #### Missing icons.bni FyreChat uses icons.bni to display the product icon of users in channels. You can download it here and put it in the same folder as FyreChat.exe. [icons.bni](https://github.com/d4rkwyng/fyrechat/raw/refs/heads/main/icons.bni) #### Stuck "Sending challenge..." If a packet is not received to handle the client sending 0x50, then Battle.net could have temporarily IP Banned you. Try again later. #### Internal Debugging FyreChat v2.1 and higher offers internal debugging. There's a normal debug output in the Configuration which turns on packet IDs for all outputed chat along, shows unhandled packets, and other useful information. There is also a even more in depth debug mode which can be activated in the registry. Navigate to **"HKLM/Software/OpenFyre/FyreChat/(path of application)/Config"** and add **Advanced Debug Mode** DWORD and set to **1** to enabled. This will show nearly every packet sent and received and attempt to debug the data. #### Misc. - Just deleting the registry config will occassionally fix the problem. - Click on **Start**, then **run**, and type **"regedit"** - Click **HKEY_LOCAL_MACHINE**, then **SOFTWARE**, then **OpenFyre** or **FSI**, then **FyreChat** - Now delete the key that matches the location of your FyreChat.exe - You're done! Now configure your bot again. #### Cannot find registry key Windows 7 64-bit places FyreChat registry keys in it's virtualstore: `HKEY_USERS\Software\Classes\VirtualStore\MACHINE\SOFTWARE\Wow6432Node\OpenFyre\FyreChat\` Bugs/Suggestions => [Contact Me](https://x.com/d4rkwyng)